Bet Ji FAQ — Answers to All Your Questions

On the registration page, Enter your mobile number, full name, and password. Once you verify the OTP, your account is ready to go. The whole process takes just 2 minutes.

To register, you'll need:

• Active mobile number (Bangladesh)
• Full name and date of birth (must be 18 or older)
• Email address (optional)
• A strong password

You may be required to provide your NID or passport for KYC verification at a later stage.

Each person may only register one account. If multiple accounts are detected, all of them will be closed and balances may be forfeited.

To close your account, email support@betji.im. Our team will process your request within 24 hours. Please withdraw any remaining balance before closing.

Yes, you can update your email from Account Settings. To change your mobile number, contact support — identity verification will be required.

After creating a new account, your welcome bonus will be added automatically on your first deposit. For full terms and bonus details, Bonus Page View.

To withdraw a bonus, you must meet the wagering requirements — typically, you need to bet the bonus amount a set number of times. Each bonus has its own terms and conditions — On the Bonus Page View details.

If you bet daily, a set percentage of your net losses will be returned as cashback the following day. You need to log in and claim it from the Promotions section.

Yes! When you refer a friend and they make their first deposit, you'll receive a referral bonus. Find your referral code in Account Settings.

Bet Ji supports the following deposit and withdrawal methods:

• BKash
• Nagad
• Rocket
• Bank Transfer (selected banks)
• Cryptocurrency (USDT, BTC)

The minimum deposit via mobile banking (bKash/Nagad/Rocket) is ৳200 BDT. For bank transfers, the minimum is ৳1,000 BDT. For crypto, the minimum is 5 USDT.

Mobile banking transfers typically arrive within 5–30 minutes. Bank transfers may take 1–3 business days. Delays can occur if KYC verification is not complete.

Bet Ji does not charge any withdrawal fees. However, your mobile banking provider or bank may apply their own charges as per their policies.

Deposits are usually confirmed within 15 minutes. If it takes longer, contact support with your transaction ID. You can find your transaction ID in your mobile banking app.

Bet Ji offers betting on 20+ sports including cricket, football, tennis, kabaddi, basketball, volleyball, e-sports, and more. To find out more, Sports Page View.

With live betting, you can place bets in real-time while the match is in progress. Odds change every moment. Log in and head to the Sports section to see live matches.

The minimum bet is ৳100 BDT. High roller tables may have higher minimums. Bet limits vary by sport and market.

Bets generally cannot be cancelled once placed. However, in some cases you can use the "Cash Out" option to take a partial or full payout before the match ends.

Yes. Bet Ji uses SSL encryption. Your personal information and transactions are fully protected. We never share your data with third parties.

Log in, then go to Account Settings → Security → enable 2FA. You'll receive an OTP on your mobile each time you log in. This significantly improves your account security.

Change your password immediately and log out of all active sessions. Then notify us at support@betji.im. Our security team will look into it.

App Page Download the APK directly from (Android). iOS users can visit betji.im in their mobile browser and use it as a PWA.

On your Android phone, go to Settings → Security → enable "Install from Unknown Sources". Then install the APK file. If you run into any issues, contact support.

Yes, the app and website share the same account. Your balance, betting history, and bonuses all stay in sync.

Log in and go to Account Settings → Responsible Gaming to set daily, weekly, or monthly deposit and betting limits. For more details, Responsible Gaming Page View.

You can take a break from your account for a set period — anywhere from 1 day to 6 months — via Account Settings. For permanent self-exclusion, contact support.

We take responsible gaming seriously. If you feel you have a problem, Responsible Gaming Page visit the page or contact support. Our team will be happy to help.